Refund Policy

1. Introduction

At SimpleResumeAI, we strive to ensure complete satisfaction with our services. This Refund Policy outlines our guidelines for refunds. By using our services, you agree to the terms of this policy.

2. No-Refund Policy

Due to the digital nature of our services and the immediate access to our AI-powered resume building tools, we maintain a strict no-refund policy. All purchases are final and non-refundable. This includes:

• Resume creation services
• Premium features and add-ons
• Custom services
• Template purchases

3. Exceptional Circumstances

In rare cases, we may consider refund requests under the following circumstances:

• Technical issues preventing service access
• Duplicate charges or billing errors
• Service unavailability due to system maintenance

Such cases will be evaluated on an individual basis and require proper documentation.

4. How to Request Support

If you experience issues with our service, we encourage you to:

• Contact our support team for assistance
• Allow us to address technical issues
• Provide detailed information about your concern
• Work with us to find a suitable solution

5. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.